Complain against Century Packers & Movers , Nigdi, Pune-44, Maharashtra

Dear All...

This is a complain against Century Packers & Movers , Nigdi, Pune-44, Maharashtra, They smashed above 30,000 INR of household goods and looted 18,000 INR Service charges.

Most irresponsible, unprofessional & fraud Packers & Smashers (not Movers).

They did not reply my mail (given below) attached photograph of damaged goods.

Sub: SAMSUNG DVD Player with 5.1 Home Theater (HT-C550) is missing from my package list, all Carton has changed to ordinary plastic bags and maximum valuable item has broken or damaged.
Inbox

SANJIB XXXXXXTo, Century Packers & Movers, Nigdi, Pune-44, Maharashtra. Date: 20-06-2013 w...
Jun 20 (11 days ago)
To, Century Packers & Movers, Nigdi, Pune-44, Maharashtra. Date: 20-06-2013 w...

Mail Delivery SubsystemDelivery to the following recipient failed permanently: centurypackersmovers@indiatimes.com
Jun 20 (11 days ago)
Delivery to the following recipient failed permanently: centurypackersmovers@indiatimes.com

SANJIB XXXXXX---------- Forwarded message ---------- From: "SANJIB XXXXXX" sanjib.xxxx@gmail.com
Jun 21 (10 days ago)
---------- Forwarded message ---------- From: "SANJIB XXXXXX" sanjib.xxxx@gmail.com

SANJIB XXXXXX <sanjib.xxxx@gmail.com>
Jun 21 (10 days ago

to centurypacker

from: SANJIB XXXXXX <sanjib.xxxx@gmail.com>
to: centurypacker@gmail.com

date: Fri, Jun 21, 2013 at 7:38 AM
subject: Fwd: Sub: SAMSUNG DVD Player with 5.1 Home Theater (HT-C550) is missing from my package list, all Carton has changed to ordinary plastic bags and maximum valuable item has broken or damaged.
mailed-by: gmail.com

---------- Forwarded message ----------
From: "SANJIB XXXXXX" <sanjib.xxxx@gmail.com>
Date: 20-Jun-2013 10:35 PM
Subject: Sub: SAMSUNG DVD Player with 5.1 Home Theater (HT-C550) is missing from my package list, all Carton has changed to ordinary plastic bags and maximum valuable item has broken or damaged.
To: <centurypackersmovers@indiatimes.com>
Cc: <customerservice@gatikwe.com>

To,
Century Packers & Movers,
Nigdi, Pune-44, Maharashtra. Date: 20-06-2013
www.centurypackersmovers.com

Sub: SAMSUNG DVD Player with 5.1 Home Theater (HT-C550) is missing
from my package list, all Carton has changed to ordinary plastic bags
and maximum valuable item has broken or damaged.

Dear Sir,

This is the sign of negligence and worst transportation system of a reputed Packers & Movers Company I have ever seen. M/s GATI ask me to
shift my household goods from PUNE(MH) to DURGAPUR (WB) @ 8000 Rupees without packing but You charged me 18000 Rupees with packing. You charged 10000 Rupees excess than GATI. That’s mean either your packing
charge is 10000 rupees or you provide more smooth handling and responsibility than GATI.
You failed in both cases, neither your packing is good nor you provide smooth handling. Your packing quality is very very poor your carton box got washed out (It may be by rain water) only packing tape is visible. Here is some worst handling result Microwave oven got little bent, lower part of refrigerator got bent , TV Stand leg broken even One SAMSUNG DVD Player with 5.1 Home theater (Model: HT- C550) is missing.
You were unable to maintain the Packers & Movers Policy. You have treated like Cheap ordinary local transporter although they charged Rs. 5 to 8 thousand only. You act as a mediator between me and M/s GATI KWE. Because you collect material from me and booked a Docket (no. 402977769 Dt. 08.06.2013) from M/s GATI KWE. for me.

You smashed most of all my valuable Item by putting them into plastic bags after got damaged all Carton box by open rain . Our all valuable
branded clothes are totally soaked by water and got discolored and multicolored. Right now this is not possible to make a list of lost item you moved from carton box to plastic bags .

This is my package list , current status and loss in INR.
Sl.No.Item---------------------Damaged Item------------------Type of Loss------------------INR

1 Refrigerator------------------------------lower parts bent ----Negligible ---------------------- 0
2 T.V. stand -------------------------------Both leg broken---- Repair cost---------------------- 1,000
3 Trolley Bag------------------------------Water soaked------- Negligible----------------------- 0
4 Bags --------------------------------------Water soaked -------Negligible----------------------- 0
5 LPG OVEN +Tatasky Dish-------------fully damaged -----not repairable------------------- 2,700
6 Water Filtercarton box--------------------- damaged-------- Negligible---------------------- 0
7 DVD Player with 5.1 Home Thr ---------MISSING --------MISSING -----------------------12,500
8 C/Box Microwave cook ware------------ Smashed ---------Smashed------------------------ 4,000
9 C/Box 5KGs Basmati Rice + Spices ----Damaged----------Damaged----------------------- 1,200
10 C/Box Branded new clothes----------Water soaked -------colour mixed up -------------- 7,000
11 C/Box Old clothes--------------------- water soaked---------Negligible---------------------- 0
12 C/Box Old clothes----------------------water soaked---------Negligible---------------------- 0
13 C/Box winter jackets-------------------water soaked---------Negligible --------------------- 0
14 C/Box spiritual------------------------------- Ok--------------------OK------------------------- -0
15 Microwave oven------------------------ Little bent------------ Negligible-------------------- - 0
16 Plastic Chairs ---------------------------------Ok -------------------Ok -------------------------- 0
17 Stools -------------------------------------------Ok------------------ Ok ------------------------- 0
18 Bike----------------------- Scratches on Tank / side body--- Negligible ---------------------- 0
19 Dinning Table Cracked/ One leg missing--- useless--------Useless-------------------------- 1,900

Total loss------- ----------------------------------------------------------------------------------- 30,300 (INR.)
Kindly take prompt action in favor of me and inform within 7 days.
Please find attached document and photo proof of damaged goods.

Best Regards,
SANJIB XXXXXX,
sanjib.xxxx@gmail.com
Mob: +9199XXXX5337

16 attachments — Download all attachments View all images Share all images
Clothes_Wet- Carton_Open.jpg 173K View Share Download
Clothes_Wet_Colour Mixedup.jpg 147K View Share Download
Dinning Table Carton_Leg Missing.jpg 135K View Share Download
Dinning Table_Broken.jpg 144K View Share Download
LPG Oven_Broken_Parts Missing.jpg 141K View Share Download
Microwave cook ware_ Smashed.jpg 172K View Share Download
Microwave Oven_ Bent.jpg 192K View Share Download
Refrigerator_Carton Washed Out.jpg 175K View Share Download
Spice_Rice_ Carton Washed out.jpg 227K View Share Download
Tatasky Dish_ Broken -Parts Missing.jpg 134K View Share Download
TV Stand Leg Damaged.jpg 123K View Share Download
Water Filter.jpg 221K View Share Download
Century Packers Movers Bill.pdf 3190K View Download
Century Packers Movers booking slip.pdf 6528K View Download
Century Packers Movers Material List.pdf 8048K View Download
GATI KWE Docket Slip 1.pdf 5034K View Download